Frequently Asked Questions
We’re a UK-based IT support and solutions provider with over 20 years’ experience helping businesses of all sizes stay secure, efficient, and up-to-date with their technology.
What types of businesses do you work with?
We work with businesses of all sizes across a wide range of industries including finance, legal, construction, healthcare, education, charities, and professional services.
What areas of the UK do you cover?
We provide on-site IT support across Kent, with remote support available nationwide.
Getting started
CYBER SECURITY
How can you help protect my business from cyber threats
We provide endpoint protection, firewall management, threat detection and response, ransomware mitigation, and cyber security best-practice advice.
What is Cyber Essentials and can you help us get certified?
Cyber Essentials is a UK government-backed scheme. We provide support with Cyber Essentials and Cyber Essentials Plus, including preparation and remediation.
Do you provide staff training for cyber security awareness?
Yes. We help businesses improve staff awareness of common cyber security risks such as phishing and password security.
CLOUD & BACKUP
Do you offer Microsoft 365 support?
Yes. We provide Microsoft 365 setup, migration, management, and security support.
Are Office 365 emails and data automatically backed up?
Microsoft 365 does not provide a full independent backup. We offer additional backup solutions to protect email and data.
TECHNICAL & PROJECT WORK
Can you help us move office or upgrade our systems?
Yes. We support office moves, system upgrades, and IT projects with minimal disruption.
Can you help with hardware and software procurement?
Yes. We supply and configure business-grade hardware and software.
GET IN TOUCH
Have any questions or a general enquiry? Please contact us using the details below, or fill out our form. We would love to hear from you!
Tel: 01227 450791
Email: hello@iisbusiness.co.uk
